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Our first core value is 'Put the customer first and everything else will work out'

We are fanatical about delivering security solutions and fixated on customer success

Trusted by Today's Leading Organizations

Praetorian works with the most iconic brands in the world

NPS Score

MEASURING CLIENT SATISFACTION

Over the years of serving its customers, Praetorian has achieved an all-time Net Promoter Score (NPS) of 92. Our exceptional NPS record is a testament to our culture and the first of our ten core values — “Put the client first. Solving their problem is why we are here.”

What is Net Promoter Score (NPS)?Button/Tooltip

Net Promoter Score (NPS) is a survey system used to gauge client satisfaction and happiness. The Net Promoter Score is calculated off of client responses to a single question:

How likely are you to recommend our company to a colleague?

The scoring for this answer is based on a 0 to 10 scale. NPS can be as low as −100 (everyone is a detractor) or as high as +100 (everyone is a promoter). An NPS that is positive (higher than zero) is considered OK and an NPS of +50 is considered excellent.

Just ask our many extraordinary clients

Our path started with a clear mission, an immutable set of core values, and a monomaniacal focus on the customer

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