Learn how Nielsen saves time & money while simultaneously improving their cyber resiliency through our managed service Watch Video Testimonial
Learn why Zoom selects Praetorian to help secure their Communications Platform. Watch Video Testimonial
Learn how Samsung ARTIK secures it's end-to-end IoT platform with the help of Praetorian Watch Video Testimonial
How 2U Improves Incident Response Preparedness with Executive Tabletop Exercises Led by Praetorian Watch Video Testimonial
MEASURING CLIENT SATISFACTION Over the years of serving its customers, Praetorian has achieved an all-time Net Promoter Score (NPS) of 92. Our exceptional NPS record is a testament to our culture and the first of our ten core values — “Put the client first. Solving their problem is why we are here.” What is Net Promoter Score (NPS)? Button/Tooltip Net Promoter Score (NPS) is a survey system used to gauge client satisfaction and happiness. The Net Promoter Score is calculated off of client responses to a single question: How likely are you to recommend our company to a colleague? The scoring for this answer is based on a 0 to 10 scale. NPS can be as low as −100 (everyone is a detractor) or as high as +100 (everyone is a promoter). An NPS that is positive (higher than zero) is considered OK and an NPS of +50 is considered excellent.
Just ask our many extraordinary clients Our path started with a clear mission, an immutable set of core values, and a monomaniacal focus on the customer